At Equalitude, we are committed to ensuring your privacy as a customer. We do not sell, trade, or rent your personal information to others. We are dedicated not only to providing you, our customer, with the best possible shopping experience, but also to ensuring your complete privacy. Information we collect from you is used to process your orders with us and provide for you the best possible shopping experience.
Information We Collect and the Uses For It
When you place an order with Equalitude we require your full name, mailing address, e-mail address, phone number, credit card number, and credit card expiration date. This information is used to fulfill your order, including payment and shipping, and to notify you of your order status.
To ship your order, it will be necessary for us to share your name, address, and telephone number with the shipping company of our choice. Shipping companies require this information to deliver your products.
Upon completion of your order, your credit card information is deleted from our database to ensure your protection.
We offer a free newsletter, available through Equalitude.com, used to keep you informed of specials, deliver information of interest, and more. To sign up for the newsletter, we ask for your e-mail address. We will deliver the newsletter to your e-mail address, and you will have the option to stop your receipt of the publication at any time. We only require your e-mail address for the purpose of the newsletter, and you will only receive our newsletter if you so choose.
We occasionally offer contests and special promotions on our site. In order to take part in these opportunities, we will need to gather your name, e-mail address and mailing address. This information is used to notify winners and administer the specific contest or promotion.
We may request your participation in online or offline surveys via e-mail, telephone, postal mail or web pages. Surveys are strictly voluntary and your participation and/or answers do not prohibit or influence your use of our website. Furthermore, if you do participate in a survey, you may decline to answer any question, and all answers are held in strict confidence according to our privacy standards. Individually identifiable survey information is for the use of Equalitude only. General, aggregate survey results may be shared with third parties. Information you may be asked may include, but is not limited to, your name, address, e-mail address, phone number, income, age, gender, marital status, type of business, product usage, schooling, and hobbies. Survey data is used to improve customer experience.
When you make purchases at our site, we monitor the information enabling us to better serve you. We use the general purchasing information to help us determine what products and services you are most interested in. We also keep track of site traffic using log files to help us better determine what areas of our site are providing our customers with the greatest value. We use this information to fine tune our site and tailor it to you and other visitors to our site. From time to time, we may use information we collect from you to notify you of important or exciting changes to our website, new or changing services we offer, and other special offers we think may be useful to you. If you decide you would rather not receive this information, send us an e-mail message and we will remove you from our mailing lists until you inform us otherwise.
Privacy Protection – How It’s Done
The online shopping process at Equalitude.com is safe and secure. Whenever you are in the process of placing an order, accessing personal information, or providing personal information, we use a secure server. Powerful, industry-standard SSL secure server software provides encryption for all information sent between your computer and ours. Additionally, we protect our server and all customer data against unauthorized use physically or electronically.
Do Not Track Headers
Equalitude.com, itself does not respond to the “Do Not Track” HTTP Header.
Disclosure of Information to Third Parties
Equalitude.com does not currently sell, trade, or rent your personal information to any third parties.
We may merge customer data stored in our database with data from third parties for the purposes of enhancing and marketing products and/or services to customers.
We may provide aggregate statistics of our users to third parties in reference to traffic patterns, numbers of users, sales, and other site and customer information. This information will never provide any personally identifiable information on individual users.
Notifying You of Changes to the Use of Your Information
If at some point in the future there is a change to our information usage practices that affects your personal information, we will post the relevant changes on our website. You should check this posted privacy statement periodically for changes.
We will send you e-mail messages during the processing of your order to verify your order placement and to notify you of its status. If there is a problem with your order, we may also contact you via e-mail, or phone to notify you of the problem and solution. We may also contact you via e-mail, postal mail, or phone regarding questions or comments you have regarding our website or our business. Surveys and post-sale satisfaction questions may also be administered via e-mail, postal mail, or phone to help us better serve our customers.
You may contact us with any concerns you may e-mail us at firstname.lastname@example.org. You may also send us correspondence via postal mail to the following address:
Equalitude Customer Service
368 Ella Grasso Avenue, Torrimgton, CT 06790
Non-Personally Identifiable Information
This refers to information that does not, by itself, identify you as a specific individual. We gather certain information about you based on where you have shopped for on our web site in several ways. This information is then compiled and analyzed on both an individual and an aggregate basis. Such non-personally identifiable information may include demographics and interest data. We use data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics. We use Google Analytics’ Demographic and Interest Reporting Tools to figure out the general types of people who visit our store. Additional non-personally identifiable information may also include the Web site’s Uniform Resource Locator (“URL”) information as well as your Internet Protocol (“IP”) address. A URL is the global address of documents and resources on the World Wide Web. An IP address is an identifier for computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks use the TCP/IP protocol to route or reroute information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, which allows web servers to locate and to identify your computer. Computers require an IP address in order for users to communicate over the Internet.
At Equalitude, your privacy is one of our top priorities. We realize that your personal information is very important to you, just as you are very important to us. It is necessary for us to collect certain private information from you in order to make shopping at our site possible. However, we do not collect more information than is necessary, nor do we use that information in ways other than what it was given to us for and the uses posted above.
Terms of Sale
PLEASE READ THIS POLICY CAREFULLY. IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOU.
Order Acceptance and Cancellation
We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card account has been charged and your order is canceled, you will receive a prompt refund to your credit card account. Once an order has been placed, it cannot be canceled by you. We are not responsible for orders that are not received due to technical difficulties transmitting to or within our site.
Payment Terms and Sales Taxes
Payment must be received by us prior to shipping your order. We accept payment by VISA, MasterCard, AMEX and Discover Card for all purchases. You represent and warrant that: (a) all credit card information you supply to us is correct, (b) charges incurred by you will be honored by your credit card company, (c) you will pay all charges incurred by you, including any applicable sales taxes (currently, only on orders shipped to New York). All payments must be in United States dollars. Your current billing address and telephone information must be included with every order.
Changes in Merchandise
We constantly update our merchandise, and may discontinue merchandise at any time without notice. We will not be liable for the lack of availability of merchandise through our site. All pricing for the merchandise available on our site is subject to change.
We endeavor to ship all merchandise the next business day after processing each order and offer USPS First Class Mail Shipping. Should you require other additional shipping options, please contact us directly and we will be happy to assist you. We use only national carriers (UPS, FedEx, DHL and USPS) with Next Day, 2 Day and Ground delivery options available for most items. Rural addresses, as determined by the carrier, may require additional time for delivery and, as with addresses containing a P.O. Box or APO Box number, and delivery by DHL or USPS, do not qualify for guaranteed on time delivery. No C.O.D. orders can be accepted. All merchandise purchased is F.O.B. our fulfillment center. Your signature at time of delivery may be required. If you refuse delivery of any merchandise, you authorize us to charge a $25.00 fee to your card account on file with us to compensate us for return shipping and handling. There may be occasional delays beyond our control and the normal shipping time. If the delay is more than five days, we will send you an e-mail message notifying you of the delay. If the delay is less than five business days, we will ship the merchandise as soon as it is received. You must notify the carrier and us of non-receipt of any merchandise within fifteen days from the date of purchase. Failure to notify the carrier and us within this 15-day period constitutes your waiver of all claims for loss of merchandise. International customers are responsible for all import duties and custom charges for merchandise sent outside of the U.S. and you authorize us to charge your credit card account for any and all unpaid duties and charges.
By accepting a promotional offer you agree to pay the full retail price (including any applicable sales tax) of the promotional merchandise or service in the event that your order no longer qualifies for the promotional offer due to a return or exchange of merchandise and in such event you authorize us to charge the full retail price of the promotional merchandise or service to your credit card account on file with us or deduct that amount from any refund, exchange or online store credit otherwise due. Promotions may include free merchandise, free shipping, discounts based on quantity and/or any other promotional value.
Advertising Disclaimer and Trademarks
In the event merchandise is listed at an incorrect price or with incorrect information due to a typographical error on our site, we shall have the right to cancel any orders placed for merchandise at the incorrect price, whether or not the order has been confirmed and your credit card account charged. If your credit card is charged and your order is cancelled, we will immediately issue a credit to your account.
Disclaimer and Limitation of Liability
Our responsibility for defects relating to the merchandise available on our site is limited to the procedures described in our return policy set forth below. ALL MERCHANDISE AVAILABLE ON THIS SITE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN. IN NO EVENT SHALL WE, OUR SUBSIDIARIES, AFFILIATED COMPANIES, AGENTS, SHAREHOLDERS, EMPLOYEES, OR OFFICERS (COLLECTIVELY OUR “AFFILIATES”) HAVE ANY OBLIGATIONS OR LIABILITIES TO YOU OR ANY OTHER PERSON FOR LOSS OF PROFITS, LOSS OF BUSINESS OR USE, OR FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER THEORY OR FORM OF ACTION, EVEN IF WE OR OUR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY THEREOF, ARISING OUT OF OR IN CONNECTION WITH THE SALE, DELIVERY, USE, OR PERFORMANCE OF THE MERCHANDISE AVAILABLE THROUGH THIS SITE. NONE OF OUR EMPLOYEES OR REPRESENTATIVES ARE AUTHORIZED TO MODIFY THIS LIMITATION. OUR MAXIMUM LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE MERCHANDISE ORDERED THROUGH OUR SITE DURING THE SIX (6) MONTHS PRECEDING SUCH ACTION. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH JURISDICTION’S LAW IS APPLICABLE TO YOUR PURCHASE OF MERCHANDISE THROUGH OUR SITE.
We offer a return policy within thirty days of receipt on all products provided all returned merchandise must be 100% complete and must be unworn with all packaging intact. To return products, you must e-mail us at email@example.com and obtain a Return Merchandise Authorization (RMA) number within the 15-day period and before shipping the item. No returns of any type will be accepted without an RMA number. To expedite the processing of your return, we require that merchandise be returned within fifteen days of the date that we issue the RMA. Returns will only be eligible for a product exchange or an online store credit. You are responsible for insuring that your return reaches us within the required time limits. You are responsible for shipping charges on returned items. You must insure the shipment or accept the risk of loss or damage during shipment. If your order arrives in a damaged condition, you must save the merchandise and the original packaging it arrived in, and notify us immediately to arrange for a carrier inspection and a pick up of the damaged merchandise. Defective merchandise may be returned directly to us only within thirty days from the invoice date, and at our discretion, you will be offered an online store credit, replacement, or exchange.
We shall be excused from liability for non-delivery or delay in delivery of products and service available through our site arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbances, war, fire, accident, adverse weather, inability to secure transportation, governmental acts or regulations, and other causes or events beyond our reasonable control.
These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof and supersede all prior agreements and understandings of the parties with respect hereto. Any attempt to alter, supplement or amend this document shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with this site is in conflict or inconsistent with these terms and conditions, these terms and conditions shall take precedence.
This site is controlled by us from our offices within the State of New York. It can be accessed throughout the United States, as well as from other countries around the world. As each of these places has laws that may differ from those of New York, by accessing this site you agree that the statutes and laws of the State of New York, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this site and the purchase of merchandise available through this site. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the Superior Court of Nassau County and the United States District Court for the southern District of New York with respect to such matters.
When Users visit the Equalitude.com website or send e-mails to Equalitude.com, the User is communicating with Equalitude electronically. Users consent to receive communications from us electronically. Equalitude will communicate with you via e-mail. Users agree that all notices, disclosures, agreements, and other communications provided to Users electronically satisfy any legal requirement that such communication be in writing.
All content included on the Equalitude.com website, such as text, graphics, logos, button icons, and images are the property of Equalitude and protected by United States and International copyright laws. All rights are reserved.
Equalitude is a trademark of Equalitude or its licensees. These and other graphics, logos, service marks, trademarks and trade dress of Equalitude and its licensors used on the Equalitude Website may not be used without prior written consent of Equalitude or its licensee, as the case may be. Without limiting the foregoing, no Equalitude trademark or trade dress may be used in connection with any product or service that is not Equalitude’s, in any manner that is likely to cause confusion among Users, or in any manner that disparages or discredits Equalitude.
License and Website Access
Equalitude grants Users a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Equalitude. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Equalitude. Users may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Equalitude without express written consent. Users may not use any meta tags or any other “hidden text” utilizing Equalitude.com’s name or trademarks without the express written consent of Equalitude. Any unauthorized use terminates the license granted by Equalitude. Users are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Equalitude.com so long as the link does not portray Equalitude, Equalitude.com.com, its licensees or affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. Users may not use any Equalitude.com logo or other proprietary graphic or trademark as part of the link without the express written consent of Equalitude.
Users are responsible for maintaining the confidentiality of user accounts and password(s). Users agree to accept responsibility for all activities that occur under your account or password. Users of Equalitude.com are to be 18 years of age or older. Equalitude and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Communications, and Other Content
Users may post reviews, comments, and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Equalitude reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
Users who post content or submit material grant Equalitude (including any future affiliate of Equalitude) a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Equalitude and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Equalitude or its affiliates for all claims resulting from content you supply. Equalitude has the right but not the obligation to monitor and edit or remove any activity or content. Equalitude takes no responsibility and assumes no liability for any content posted by you or any third party
Equalitude respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact: Equalitude, 368 Ella Grasso Avenue, Torrington, CT 06790
Equalitude attempts to be as accurate as possible. However, Equalitude does not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free.
Except where noted otherwise, the Retail Price displayed for products on the Equalitude.com website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. The Retail Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the Retail Price may represent “open-stock” prices, which means the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY Equalitude ON AN “AS IS” AND “AS AVAILABLE” BASIS. Equalitude MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. USERS EXPRESSLY AGREE THAT USE OF THIS SITE IS AT USERS SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Equalitude DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Equalitude DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM EQUALITUDE.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Equalitude WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO SPECIFIC USERS, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO SPECIFIC USERS, AND USERS MIGHT HAVE ADDITIONAL RIGHTS
Equalitude, 368 Ella Grasso Avenue, Torrington, CT 06790